Insights Blog

Apple iCloud Production Service

How to uncover essential data in Apple iCloud production sets from search warrants

Based on recent news reports, some examiners assume Apple does not respond to requests for data.  But here at BlackBag, we have successfully worked with Apple iCloud production sets for numerous cases.  In response to a legal process, Apple can produce an iCloud production set that contains information similar to what you might find in an iTunes backup file, but may contain more information including email.  Once examiners receive the iCloud production set back though, it still needs additional handling to extract all the information inside.
Without the proper processing, you may be missing critical information that is encrypted or compressed.
To learn more about this process, watch Ben Charnota, our Chief Customer Officer, discuss why Apple iCloud production sets can make a big difference in your investigation.

Ben Charnota speaking about Apple iCloud Productions

Ben Charnota speaking about Apple iCloud Productions

BlackBag is proud to offer a solution where customers can view all the evidence – from iCloud production sets, mobile devices images, and Mac or Windows machines together in BlackLight.  Current BlackLight Customers receive 5 complimentary assists in processing iCloud productions sets, but our service is available to non-BlackLight customers as well.
Investigators will need to submit a copy of the production set to BlackBag, where we will process it so the data is ready for examination.  We will then return the data in a format you can add directly to your case.

How to Submit an iCloud Request to Apple

To learn more about submitting a legal request to Apple you can find their law enforcement guidelines here.

To Process an iCloud Production Set

If you already have a production set and would like BlackBag to process it for your investigation, please find our service agreement here.
We’re proud to offer this service to investigators as we work together to reveal the truth.

Ashley Hernandez

Ashley believes digital forensics provides law enforcement, government, and corporations the crucial ability to determine facts pertinent to solving criminal and civil matters and to examine security incidents.With over 15 years’ experience in the field, she has taught and certified investigators in digital forensics and security topics; including speaking at many digital forensics and law enforcement conferences.She holds a Bachelor of Science in Computer Science from Sonoma State University.
Ashley Hernandez