What information we collect from you
BlackBag collects Personal Data and Anonymous Data from you when you visit our Website, when you send us information or communications and/or when you purchase our products and services. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data and does not permit the identification of individual persons.
When you register for an account on the Website, we collect certain Personal Data, including your name, address, phone number, email address, title, and industry affiliation. When you purchase BlackBag products, we ask you for certain information, including your name, address, phone number, email address, billing information and delivery information. Occasionally, BlackBag and its partners conduct user surveys. All information provided by users in such user surveys is completely optional.
For all visitors to the Website, we collect IP addresses, browser type, access times, and referring URL. One of the uses for which this data is gathered is for statistical purposes so that we may analyze trends and performances over time.
How your information is used
The Personal Data we gather is used to process your BlackBag product orders, create and maintain your customer profile, keep you up to date on new promotional offers and incentives, keep you informed about new services and features, send you administrative email notifications - such as security or support and maintenance advisories - and contact you if problems arise. The Personal Data we collect helps us to better serve you.
How your information is protected
BlackBag maintains practices and procedures that are designed to help protect the security, integrity and confidentiality of Personal Data, such as policies limiting access to data to authorized personnel and physical safeguards for data stored in electronic or hard copy form. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that BlackBag cannot fully eliminate security risks associated with Personal Data and mistakes may happen.
With whom your information may be shared
Email communication you choose to receive from us
- We keep you informed about new services, products and features.
- We update you on any important functionality changes to our Website via email.
- We keep you informed about special promotions and incentives from us that we think you will find valuable.
How to access and control your account information
If you wish to update, correct or access any pertinent Personal Data that you provided to BlackBag, you can make the changes by editing your account profile on the Website. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
BlackBag may occasionally offer Website visitors an opportunity to participate in a survey, contest or sweepstakes. Personal Data collected by BlackBag for such a survey, contest or sweepstakes will be subject to the same protection as the Personal Data BlackBag generally collects from its users.
In the event that BlackBag or substantially all of BlackBag's assets are acquired by a third party, customer information may be transferred to BlackBag's successor company. In the event such a transfer occurs, the transferred information will be subject to the same protection as it was prior to the transfer.
Testimonials and Customer Feedback
At BlackBag, we often receive testimonials and comments from customers who have had positive experiences with our products and services. We occasionally publish such content; in every case, the author has granted us written permission to use their submission.
Children are not eligible to purchase BlackBag products and we ask that minors (under the age of 18) do not submit any Personal Data to us. BlackBag does not knowingly allow anyone under the age of 18 to purchase our products or use our services.
Notification of Changes
If you believe that BlackBag has not adhered to this Statement, please contact BlackBag by e-mail at email@example.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation. If you and BlackBag are unable to reach a resolution to the dispute, you and BlackBag will settle the dispute exclusively under the rules of the American Arbitration Association.
If you have questions or concerns regarding your privacy or security on our site, feel free to contact us by email at firstname.lastname@example.org or by phone at 408-844-8890.