Mobilyze Quick Start Guide

  1. Open Mobilyze

  2. Prepare the device


    ANDROID
    1. unlock and confirm device is in airplane mode
    2. turn USB Debugging mode on (see page 37 of the user guide for additional instructions)
    3. connect to computer with OEM cable (cables from other forensic tools are not compatible)
    4. check ‘Always allow from this computer' and choose ‘OK' in the RSA key prompt on the device

    *Note- if the RSA key prompt does not appear on the device, it is possible an ADB driver is needed or the USB connection type needs to be changed. Click here for troubleshooting tips.

    iOS (iPhone/iPad)
    1. unlock and confirm device is in airplane mode
    2. connect to computer with OEM cable (cables from other forensic tools are not compatible)
    3. choose “Trust” in the prompt on the device


  3. Select the device displayed in green text in the Mobilyze Case Manager window



  4. Choose Full Collection or Limited Collection



  5. Click on desired artifact counts or categories for immediate triage while device is being acquired



  6. After processing completes, tag data and/or click on Report and then Generate Report